ABOUT US

The largest independently owned managed services company in Canada

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WHO WE ARE

Grenville has helped numerous businesses and organizations better manage their productivity

We began as proud purveyors of high quality, traditional offset print production.  Over the years, as print technology and workplace dynamics shifted, Grenville adapted to meet our clients’ changing needs. Offering fast and reliable digital print production, both on and off site, as well as dependable facilities management, such as mailroom, shipping and receiving, warehousing and fulfillment, Grenville became a trusted partner in workflow management. 

We continue to meet our clients’ needs today by offering complete workplace solutions.

As experienced and authorized dealers of Canon, HP, Lexmark, and Konica Minolta and trusted print and managed services experts, we integrate technology, software, and services to deliver total support to our clients that finds value and improves workflow.

We are proud of our tradition of excellence, and that is why we are pleased to offer penalty-free cancelation and a full return policy, if you are unhappy with any of our products or services.

Our goal is to be your workplace solutions provider. Whether it is equipment, software, or services available through our Smart Copy Centres, our online digital storefront, or our team of account executives, Grenville is here to support you.

OUR TEAM

The best technology in the world means nothing without the right people to make it work.

At Grenville we consider our greatest resource to be the team we’ve curated: accomplished managers, expert technicians, and a sales force that will always have your best interests in mind.

Our combined knowledge and experience along with the latest hardware and software from our innovative partners add up to solutions you and your business can rely on.

Ready to Join the Team?

As we continue to grow, we are looking for people who value diversity, a challenging work environment and who share a passion for excellence.

Careers

WHY CHOOSE GRENVILLE

Unlike our competitors, we are a single source solution for document management.  Combining equipment, software, and on and offsite services, our account executives partner with organizations to streamline workflows and find efficiencies.  We help organizations understand how they do business, and show them how they can best manage their productivity.

As Canada’s largest, independent document solutions company, we have your best interest in mind.  As a vendor-neutral company, our only commitment is to delivering impeccable service solutions to our clients, and our long-running partnership with industry-leading vendors allows us to find the best product or service at the best possible price

STRESS - FREE IMPLEMENTATION

Whether it is equipment, software, or service, we implement your solution fast and effectively to minimize downtime.  Our on-boarding team works with your organization to determine optimal implementation dates and logistics, and to ensure that our solutions dovetail with current systems.      

Our technicians ensure that all equipment is integrated with pre-existing IT infrastructure, and that all new software and networking is live, secure, and immediately intuitive to organizational needs.  Similarly, we ensure that all of our on-site personnel are fully trained to client specifications, and supported by a management team that is ready to go to work for you.      

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SMART OFFICE GUARANTEE

Grenville stands behind its products 100% which is why we are pleased to offer our Smart Office Guarantee. If you are dissatisfied with any of our managed services, including staffing and equipment, we will offer a full refund.

Clients are also free to exchange any copier model with a new version during the first 90 days of purchase should the equipment fail to perform as promised. In the unlikely event that any copier product is unsuccessful in meeting manufacturers specifications during the contract term we are happy to provide a like for like or better exchange at no additional cost.

Our Smart Office Guarantee ensures our clients find their ideal product or managed service solution, and continues the tradition of client satisfaction we pride ourselves on. Please see your contract or maintenance agreement for all Terms and Conditions.

WHITE GLOVE SUPPORT

As trusted service-providers and office equipment experts, you can depend on Grenville to keep your business up and running.  We have a mobilized fleet of technicians and IT specialists, backed up by a trusted communications and service-dispatch network to ensure that your equipment, software, and service remain operational.   

We know how frustrating it is when equipment stops working. Should you experience any technical difficulties a technician will contact you within one business hour to determine the nature of the problem.

COMMUNITY INVOLVEMENT

We take pride in helping our community prosper and grow.  Proceeds from the sales of greeting cards which we design, print, and distribute go towards benefiting the Canadian Diabetes Society. Additionally during the Holiday season we gladly contribute to the Salvation Army’s Toy Mountain, a program that raises gifts for disadvantaged youth.

We are always looking for opportunities to support and develop the communities in which we do business.  Whether it is corporate sponsorship, volunteering, or donations, NCOGrenville is committed to lending a hand. 

ENVIRONMENTAL SUSTAINABILITY

We understand that an environmentally sustainable business practice is the only way towards maintaining long-term growth.  Through initiatives like low and efficient lighting, energy-saving automation on all of our equipment, recycling programs for printer cartridges and toner containers, and the use of sustainable energy providers like Bullfrog Power, Grenville remains committed to an eco-friendly business model.

Working with Trees Canada has allowed us to replenish the resources our business depends upon each year.  Currently, we plant three to four hundred trees annually through this partnership.  Our commitment to sustainability goes beyond our own practices.  In 2014 we managed to successfully transition all of our clients to 100% recycled paper for the bulk of their daily print requirements, and we continue to work with clients to track their internal print use and to find ways to reduce waste.

Our software solutions are paramount to our sustainability initiatives, and they allow our clients to minimize their own environmental footprint in the process.  With features and applications that facilitate and encourage collaborative online work, that allow for documents to be shared and edited in real time rather than repeatedly printed, that limit and control print by user, machine, or job, and that minimize redundant and wasteful printing, the Smart Office puts environmental sustainability into action.