The largest independently owned document solutions company in Canada.

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Collections Representative

Grenville is an industry leader in the synergy of office technologies and managed print services. As Ontario’s largest Canon imaging systems dealer and Canada’s largest independent document solutions company, Grenville provides imaging systems, builds integrated software and office networks, and manages on and offsite print services to design and deliver work flows that are more productive, more efficient, and entirely client-focused.

Position: Collections Representative

Location: Markham, ON

Status: 3 months contract with possibility of extension


  • Connect with consumers via Inbound and Outbound calls for the purpose of resolving delinquent accounts and performing collection actions.
  • Supporting the collection efforts/calls for accounts receivable portfolio
  • Documenting daily collections activity
  • Researching account disputes and billing discrepancies
  • Performing account/payment reconciliations
  • Work towards set revenue targets.
  • Represent the Company in a professional manner on each call.


  • Strong communicator.
  • Strong understanding of the English language.
  • Ability to multitask and to produce results in a dynamic, rapidly changing environment.
  • Familiar with computers – you will be required to maneuver within an automated collection system and/or database.
  • Collection experience is an asset but not necessary for the role.

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

Grenville Management Inc. is an Equal Opportunity Employer. We do not discriminate in hiring or terms and conditions of employment based on candidate race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability or any other prohibited ground by law.