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EQUIPMENT & SOFTWARE
Technology that works the way your business works
Technology only delivers value when it is properly aligned, managed, and supported. Grenville begins with a comprehensive assessment of your print environment to understand how documents move through your organization and where inefficiencies exist.
We design and deploy the right mix of Canon and HP devices, supported by proven print management and workflow software, to ensure performance, security, and reliability across your network. Every solution is built to scale and integrates seamlessly with your IT infrastructure.
By combining smart hardware with intelligent software, we provide visibility into usage, reduce waste, control costs, and improve productivity across your organization.
ONSITE SUPPORT
On-Site Managed Print and Device Support
Focus on your business while we manage the print environment.
Grenville’s on-site support is purpose-built for Managed Print Services. Our Smart Office specialists work directly within your environment to support printers and photocopiers, assist users, and provide first-response troubleshooting.
On-site support includes device oversight, meter validation, toner coordination, and issue resolution before problems escalate. This hands-on presence reduces downtime, improves user experience, and eases the burden on internal IT and operations teams.
You gain dedicated print expertise on-site without the cost or complexity of adding internal staff.
OFFSITE SUPPORT
Remote Managed Print Oversight and Coordination
Grenville’s off-site support provides continuous management of your print environment through centralized monitoring and proactive service coordination.
Our Smart Office team remotely tracks device performance, usage, and supply levels, dispatches service as needed, manages toner replenishment, and provides ongoing reporting and optimization recommendations. Issues are identified and addressed before they impact operations.
Off-site support delivers consistent service, predictable costs, and scalable management across single or multi-location environments. Combined with on-site support, it creates a complete, end-to-end Managed Print solution.
Grenville’s greatest asset is its independence. We are not beholden to any interests other than to those of our clients.
This keeps us flexible in our approach to how we do business, and ensures that we remain unwaveringly focussed on our clients’ objectives. Our business is their business, and it is my goal to make sure that we find the perfect solution for every client we service.
–Michael Burke, Grenville CEO
